Spectra Baby Canada — Warranty & Customer Care

We’re delighted to welcome you to the Spectra Baby Canada community!

Your breastfeeding journey is important to us, and we’re committed to supporting you every step of the way. Whether you have a question, need troubleshooting guidance, or require assistance with a warranty claim, our team is here to help ensure your experience with Spectra products is positive, reliable, and stress-free.

Our dedicated customer care representatives can walk you through setup, offer tips for getting the best performance from your pump, and determine if a product issue is covered under warranty. If a manufacturing defect is confirmed within the warranty period, we’ll arrange a replacement at no cost to you.

Customer Support Hours (Eastern Time)
Monday to Thursday — 9:00 a.m. to 8:00 p.m.
Friday — 9:00 a.m. to 5:00 p.m.

📧 Email: warranty@spectrababy.ca

Warranty Coverage

At Spectra Baby Canada, we stand behind the quality of our breast pumps and accessories.

Coverage Periods:

1 year from your original purchase date

(such as bottles, tubing, flanges, valves, adapters, etc.) — 30 days from your original purchase date

Important Details:

designed for a single user. For hygiene and safety reasons, the warranty applies only to the original purchaser and is non-transferable.

We’re honoured to be part of your breastfeeding journey, and we’ll always do our best to keep it running smoothly — the Spectra Baby Canada way.